
Shipping & Delivery
is done using US Postal Service. A flat rate of $8.00 is charged with your order. All International orders are subject to customs fees and taxes, which are the sole responsibility of the recipient. Any shipping costs in addition to the $8.00 shipping fee will be charged separately .
Privacy & Security
Your credit card information, email address and any private personal information used to complete an order will never be sold, or given out to anyone. We use the information solely to process orders and stay in contact with you regarding those orders. We do not store your credit card information on our system so there is no risk of it being stolen by anyone.
Returns, Exchanges & Repairs
We try to accurately depict our products and hope that you will enjoy your jewelry. However, you may return your unworn jewelry for an exchange within 7 days of receipt. Please email us for an Exchange Authorization. The jewelry must be returned unworn in the same NEW condition that it was received.All ITEMS ON SALE or CUSTOMIZED pieces are FINAL SALES. All charges, including shipping fees, are non-refundable.If you should need a repair or replacement, please contact us before returning the jewelry. We will try to assess if there will be a repair fee before you return the merchandise. We are not responsible for buyer negligence, and the buyer is responsible for all repair or replacement fees in the case of misuse, accidents, or abuse.
Jewelry Care
1. Store your gold-plated jewelry in velvet, satin or any soft fabric-lined jewelry box. You can also wrap it in a soft material or place in a re-sealable plastic bag to prevent scratches. Keep all your pieces separate from each other to prevent scratching.
2. Remove all gold-plated jewelry before showering, applying lotion, make-up, hairspray and perfume. Soap and lotion usually won’t harm gold, but it can cause a film residue to form, making it appear dull and dingy.
3.Remove all gold-plated jewelry before cleaning. Household cleaners and other harsh chemicals will reduce the luster and can permanently damage your gold-plated jewelry over time.
Payment
Payment is handled through Paypal service. Once you complete your order, you will be redirected to Paypal to complete your payment information.Viewing OrdersOnce you complete an order you will be sent an email with instructions on how to check up on your order. Signing up for account is the easiest way to do this so you can log in at any time and check on your orders, etc.
Account Signup
On the top right of the page, click “Login/Sign-up” and you will be taken through the process of creating an account with us. This way you can get access to our onine shop to view prices and product descriptions.